Delete Your Account
You have the right to request deletion of your fintrack account and all associated data at any time. We respect your decision and will process your request promptly.
fintrack uses zero-knowledge encryption. When your account is deleted, all encrypted transaction data, categories, budgets, and account information are permanently removed from our servers. This action cannot be undone.
What Gets Deleted
When you request account deletion, the following data is permanently removed:
- Your email address and authentication credentials
- All encrypted transaction records
- Your categories, budgets, and member profiles
- Subscription and plan information
- All server logs associated with your account
⚠️ This action is permanent and irreversible. Due to fintrack's zero-knowledge architecture, deleted data cannot be recovered. If you wish to keep a copy of your data, please use the Export feature in the app before requesting deletion.
How to Request Deletion
Send an email to the address below from the email address registered with your fintrack account. Include "Account Deletion Request" in the subject line. We will verify your identity and process the deletion within 7 business days. You will receive a confirmation email when the deletion is complete.
Request Account Deletion
Email Deletion Request
nudgelabsllc@gmail.com
Please allow up to 7 business days for processing.